{"id":87844,"date":"2024-12-05T11:02:02","date_gmt":"2024-12-05T11:02:02","guid":{"rendered":"https:\/\/mena.qnet.net\/smart_hub\/%d9%83%d9%8a%d9%81%d9%8a%d8%a9-%d8%a5%d8%b1%d8%b3%d8%a7%d9%84-%d8%b7%d9%84%d8%a8-%d8%a5%d8%b3%d8%aa%d8%b1%d8%af%d8%a7%d8%af-%d9%85%d8%a8%d9%84%d8%ba-%d8%a7%d9%84%d8%b4%d8%b1%d8%a7%d8%a1%d8%9f\/"},"modified":"2026-01-25T20:17:38","modified_gmt":"2026-01-25T20:17:38","slug":"soumettre-une-demande-de-remboursement","status":"publish","type":"smart_hub","link":"https:\/\/mena.qnet.net\/fr\/smart_hub\/soumettre-une-demande-de-remboursement\/","title":{"rendered":"Comment soumettre une demande de remboursement ?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Pour soumettre une demande de remboursement&nbsp;:<br>\u2013 Connectez-vous \u00e0 votre Bureau Virtuel, cliquez sur Centre d&rsquo;Aide<br>\u2013 Cliquez ensuite sur \u00ab&nbsp;Nous contacter&nbsp;\u00bb et renseignez vos informations<br>\u2013 S\u00e9lectionnez la cat\u00e9gorie \u00ab&nbsp;Demande d&rsquo;annulation&nbsp;\u00bb<br>\u2013 Indiquez votre num\u00e9ro d&rsquo;abonnement, votre num\u00e9ro de commande et le motif de votre demande de remboursement.<br>La demande doit \u00eatre soumise dans le d\u00e9lai de remboursement autoris\u00e9.<\/p>\n","protected":false},"featured_media":0,"template":"","smarthub":[3144,3145],"class_list":["post-87844","smart_hub","type-smart_hub","status-publish","smarthub-recuperation","smarthub-recuperation-fr"],"_links":{"self":[{"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/smart_hub\/87844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/smart_hub"}],"about":[{"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/types\/smart_hub"}],"wp:attachment":[{"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/media?parent=87844"}],"wp:term":[{"taxonomy":"smarthub","embeddable":true,"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/smarthub?post=87844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}