{"id":91029,"date":"2026-03-10T03:00:00","date_gmt":"2026-03-10T03:00:00","guid":{"rendered":"https:\/\/mena.qnet.net\/?p=91029"},"modified":"2026-03-10T00:38:57","modified_gmt":"2026-03-10T00:38:57","slug":"dites-bonjour-a-lisa","status":"publish","type":"post","link":"https:\/\/mena.qnet.net\/fr\/opportunite-articles\/qnet-business\/dites-bonjour-a-lisa\/","title":{"rendered":"Dites bonjour \u00e0 Lisa, le chatbot de QNET toujours pr\u00eat \u00e0 vous aider."},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Dites bonjour \u00e0 Lisa, le chatbot de QNET toujours pr\u00eat \u00e0 vous aider.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Besoin d&rsquo;aide avec votre compte QNET? Envie de r\u00e9ponses rapides sur nos produits ou votre activit\u00e9? Lisa, le chatbot d&rsquo;assistance QNET, est l\u00e0 pour vous aider \u00e0 tout moment. \u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Des mises \u00e0 jour de compte aux FAQ, Lisa vous permet de trouver facilement ce dont vous avez besoin directement sur le site web de QNET. Pour en savoir plus, consultez cet article.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-a-chatbot\">Qu&rsquo;est-ce qu&rsquo;un chatbot?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour ceux qui ne connaissent pas le terme, imaginez un chatbot comme votre assistant num\u00e9rique convivial. C&rsquo;est un programme informatique capable de communiquer avec vous par \u00e9crit, un peu comme vous le feriez avec un ami sur une application de messagerie. Les chatbots sont de plus en plus populaires pour obtenir des informations rapidement et facilement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"qnet-support-how-can-lisa-help-you\">Assistance QNET&nbsp;: Comment Lisa peut-elle vous aider?<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/mena.qnet.net\/wp-content\/uploads\/2026\/03\/FR-2.png\" alt=\"\" class=\"wp-image-91023\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Lisa est l\u00e0 pour vous simplifier la vie et faciliter votre exp\u00e9rience QNET. Voici pourquoi vous appr\u00e9cierez de poser vos questions \u00e0 Lisa et ce qu&rsquo;elle peut faire pour vous&nbsp;:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"get-assistance-in-managing-your-qnet-profile\">Obtenez de l&rsquo;aide pour g\u00e9rer votre profil QNET<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lisa peut vous aider \u00e0 mettre \u00e0 jour et \u00e0 g\u00e9rer votre profil et vos informations de s\u00e9curit\u00e9 en toute s\u00e9curit\u00e9 et en un clin d&rsquo;\u0153il. Il vous suffit d&rsquo;ouvrir la fen\u00eatre de discussion et de cliquer sur le bouton \u00ab&nbsp;Obtenir de l&rsquo;aide&nbsp;\u00bb pour demander de l&rsquo;aide concernant les points suivants&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Veuillez renvoyer votre code PIN de compte Q<\/li>\n\n\n\n<li>R\u00e9initialisez vos questions et mots de s\u00e9curit\u00e9.<\/li>\n\n\n\n<li>R\u00e9initialisez votre mot de passe de bureau virtuel (VO)<\/li>\n\n\n\n<li>Mettez \u00e0 jour votre adresse e-mail et votre adresse postale.<\/li>\n\n\n\n<li>Modifiez les informations de votre profil de distributeur ind\u00e9pendant (ID), notamment&nbsp;:\n<ul class=\"wp-block-list\">\n<li>Date de naissance<\/li>\n\n\n\n<li>Nom du b\u00e9n\u00e9ficiaire<\/li>\n\n\n\n<li>Num\u00e9ro d&rsquo;identification\/Preuve<\/li>\n\n\n\n<li>Num\u00e9ros de t\u00e9l\u00e9phone fixe et mobile<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"instant-answers-at-your-fingertips\">Des r\u00e9ponses instantan\u00e9es \u00e0 port\u00e9e de main<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Vous avez une question sur QNET et vous n&rsquo;avez pas le temps de parcourir des pages d&rsquo;informations? Lisa est l\u00e0 pour r\u00e9pondre imm\u00e9diatement \u00e0 vos\u00a0<a href=\"https:\/\/mena.qnet.net\/%d8%a5%d8%ac%d8%a7%d8%a8%d8%a7%d8%aa-%d9%83%d9%8a%d9%88%d9%86%d8%aa\/\">questions les plus fr\u00e9quentes<\/a>, au moment o\u00f9 vous en avez besoin.<\/p>\n\n\n\n<blockquote class=\"instagram-media\" data-instgrm-captioned data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/DVI0YaDjBtN\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\" style=\" background:#FFF; border:0; border-radius:3px; box-shadow:0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width:540px; min-width:326px; padding:0; width:99.375%; width:-webkit-calc(100% - 2px); width:calc(100% - 2px);\"><div style=\"padding:16px;\"> <a href=\"https:\/\/www.instagram.com\/p\/DVI0YaDjBtN\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" background:#FFFFFF; line-height:0; padding:0 0; text-align:center; text-decoration:none; width:100%;\" target=\"_blank\" rel=\"noopener\"> <div style=\" display: flex; flex-direction: row; align-items: center;\"> <div style=\"background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\"> <div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div> <div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div><\/div><\/div><div style=\"padding: 19% 0;\"><\/div> <div style=\"display:block; height:50px; margin:0 auto 12px; width:50px;\"><svg width=\"50px\" height=\"50px\" viewBox=\"0 0 60 60\" version=\"1.1\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"https:\/\/www.w3.org\/1999\/xlink\"><g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g transform=\"translate(-511.000000, -20.000000)\" fill=\"#000000\"><g><path d=\"M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 C551.658,55.887 546.887,60.657 541,60.657 M541,33.886 C532.1,33.886 524.886,41.1 524.886,50 C524.886,58.899 532.1,66.113 541,66.113 C549.9,66.113 557.115,58.899 557.115,50 C557.115,41.1 549.9,33.886 541,33.886 M565.378,62.101 C565.244,65.022 564.756,66.606 564.346,67.663 C563.803,69.06 563.154,70.057 562.106,71.106 C561.058,72.155 560.06,72.803 558.662,73.347 C557.607,73.757 556.021,74.244 553.102,74.378 C549.944,74.521 548.997,74.552 541,74.552 C533.003,74.552 532.056,74.521 528.898,74.378 C525.979,74.244 524.393,73.757 523.338,73.347 C521.94,72.803 520.942,72.155 519.894,71.106 C518.846,70.057 518.197,69.06 517.654,67.663 C517.244,66.606 516.755,65.022 516.623,62.101 C516.479,58.943 516.448,57.996 516.448,50 C516.448,42.003 516.479,41.056 516.623,37.899 C516.755,34.978 517.244,33.391 517.654,32.338 C518.197,30.938 518.846,29.942 519.894,28.894 C520.942,27.846 521.94,27.196 523.338,26.654 C524.393,26.244 525.979,25.756 528.898,25.623 C532.057,25.479 533.004,25.448 541,25.448 C548.997,25.448 549.943,25.479 553.102,25.623 C556.021,25.756 557.607,26.244 558.662,26.654 C560.06,27.196 561.058,27.846 562.106,28.894 C563.154,29.942 563.803,30.938 564.346,32.338 C564.756,33.391 565.244,34.978 565.378,37.899 C565.522,41.056 565.552,42.003 565.552,50 C565.552,57.996 565.522,58.943 565.378,62.101 M570.82,37.631 C570.674,34.438 570.167,32.258 569.425,30.349 C568.659,28.377 567.633,26.702 565.965,25.035 C564.297,23.368 562.623,22.342 560.652,21.575 C558.743,20.834 556.562,20.326 553.369,20.18 C550.169,20.033 549.148,20 541,20 C532.853,20 531.831,20.033 528.631,20.18 C525.438,20.326 523.257,20.834 521.349,21.575 C519.376,22.342 517.703,23.368 516.035,25.035 C514.368,26.702 513.342,28.377 512.574,30.349 C511.834,32.258 511.326,34.438 511.181,37.631 C511.035,40.831 511,41.851 511,50 C511,58.147 511.035,59.17 511.181,62.369 C511.326,65.562 511.834,67.743 512.574,69.651 C513.342,71.625 514.368,73.296 516.035,74.965 C517.703,76.634 519.376,77.658 521.349,78.425 C523.257,79.167 525.438,79.673 528.631,79.82 C531.831,79.965 532.853,80.001 541,80.001 C549.148,80.001 550.169,79.965 553.369,79.82 C556.562,79.673 558.743,79.167 560.652,78.425 C562.623,77.658 564.297,76.634 565.965,74.965 C567.633,73.296 568.659,71.625 569.425,69.651 C570.167,67.743 570.674,65.562 570.82,62.369 C570.966,59.17 571,58.147 571,50 C571,41.851 570.966,40.831 570.82,37.631\"><\/path><\/g><\/g><\/g><\/svg><\/div><div style=\"padding-top: 8px;\"> <div style=\" color:#3897f0; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:550; line-height:18px;\">View this post on Instagram<\/div><\/div><div style=\"padding: 12.5% 0;\"><\/div> <div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\"><div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div> <div style=\"background-color: #F4F4F4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div><\/div><div style=\"margin-left: 8px;\"> <div style=\" background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div> <div style=\" width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)\"><\/div><\/div><div style=\"margin-left: auto;\"> <div style=\" width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div> <div style=\" background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div> <div style=\" width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div><\/div><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\"> <div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div> <div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div><\/div><\/a><p style=\" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; line-height:17px; margin-bottom:0; margin-top:8px; overflow:hidden; padding:8px 0 7px; text-align:center; text-overflow:ellipsis; white-space:nowrap;\"><a href=\"https:\/\/www.instagram.com\/p\/DVI0YaDjBtN\/?utm_source=ig_embed&amp;utm_campaign=loading\" style=\" color:#c9c8cd; font-family:Arial,sans-serif; font-size:14px; font-style:normal; font-weight:normal; line-height:17px; text-decoration:none;\" target=\"_blank\" rel=\"noopener\">A post shared by QNET MENA (@qnet_mena)<\/a><\/p><\/div><\/blockquote>\n<script async src=\"\/\/www.instagram.com\/embed.js\"><\/script>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"always-available-day-or-night\">Toujours disponible, de jour comme de nuit<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">QNET est une communaut\u00e9 mondiale, et nous savons que des questions peuvent surgir \u00e0 tout moment. C&rsquo;est pourquoi Lisa est toujours en ligne, 24 h\/24 et 7 j\/7, pr\u00eate \u00e0 vous aider d\u00e8s que vous en avez besoin.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"speaks-your-language\"><a><\/a>Parle votre langue<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Notre communaut\u00e9 est pr\u00e9sente dans le monde entier et nous souhaitons que chacun s&rsquo;y sente comme chez soi. Lisa est disponible sur les diff\u00e9rents sites r\u00e9gionaux de <a href=\"https:\/\/www.qn-uae.ae\/ae_ar\/\" target=\"_blank\" rel=\"noopener\">QNET<\/a>, o\u00f9 elle r\u00e9pond dans la langue native de la plateforme. Si vous avez besoin d&rsquo;acc\u00e9der \u00e0 des informations dans une langue que nous proposons, rendez-vous simplement sur le site d\u00e9di\u00e9. Vous trouverez la liste ci-dessous&nbsp;:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/qnet.net\/\" rel=\"noreferrer noopener\" target=\"_blank\">QNET Global (anglais)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/africa.qnet.net\/\" rel=\"noreferrer noopener\" target=\"_blank\">QNET Afrique (anglais et fran\u00e7ais)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/mena.qnet.net\/\" rel=\"noreferrer noopener\" target=\"_blank\">QNET MENA (arabe et fran\u00e7ais)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/cis.qnet.net\/\" rel=\"noreferrer noopener\" target=\"_blank\">QNET CEI (russe)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/asia.qnet.net\/\" rel=\"noreferrer noopener\" target=\"_blank\">QNET Asie (anglais)<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"lisa8217s-growing-knowledge\"><a><\/a>Les connaissances croissantes de Lisa<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lisa est d\u00e9j\u00e0 tr\u00e8s dou\u00e9e pour r\u00e9pondre aux questions courantes, mais elle n&rsquo;est pas encore parfaite ! Elle est toujours en formation et ne pourra peut-\u00eatre pas traiter toutes les demandes complexes. Si elle n&rsquo;a pas la r\u00e9ponse, elle vous le dira et vous indiquera \u00e0 qui vous adresser.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"where-to-find-lisa\"><a><\/a>O\u00f9 trouver Lisa<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/mena.qnet.net\/wp-content\/uploads\/2026\/03\/FR-3.png\" alt=\"\" class=\"wp-image-91021\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Envie de contacter Lisa? Vous la trouverez pr\u00eate \u00e0 discuter avec vous en bas de\u00a0<a href=\"https:\/\/mena.qnet.net\/%d8%a5%d8%ac%d8%a7%d8%a8%d8%a7%d8%aa-%d9%83%d9%8a%d9%88%d9%86%d8%aa\/\">chaque page d\u2019accueil du site web QNET\u00a0: il vous suffit de cliquer sur la bulle de dialogue orange<\/a>\u00a0. Saisissez votre question directement dans l\u2019espace pr\u00e9vu \u00e0 cet effet ou cliquez sur \u00ab\u00a0Obtenir de l\u2019aide\u00a0\u00bb, selon votre besoin. Lisa se fera un plaisir de vous aider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"chat-with-lisa-today\">Discutez avec Lisa d\u00e8s aujourd&rsquo;hui!<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nous sommes ravis du potentiel de Lisa pour transformer votre interaction avec le site web QNET. Faites sa connaissance et testez-la! Nous sommes convaincus qu&rsquo;elle deviendra votre ressource incontournable pour l&rsquo;assistance et les informations QNET. C&rsquo;est parti!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dites bonjour \u00e0 Lisa, le chatbot de QNET toujours pr\u00eat \u00e0 vous aider. Besoin d&rsquo;aide avec votre compte QNET? Envie de r\u00e9ponses rapides sur nos produits ou votre activit\u00e9? Lisa, le chatbot d&rsquo;assistance QNET, est l\u00e0 pour vous aider \u00e0 tout moment. \u00a0 Des mises \u00e0 jour de compte aux FAQ, Lisa vous permet de [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":91028,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2861],"tags":[2889],"class_list":["post-91029","post","type-post","status-publish","format-standard","has-post-thumbnail","category-qnet-business","tag-qnet-2-2"],"_links":{"self":[{"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/posts\/91029","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/comments?post=91029"}],"version-history":[{"count":0,"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/posts\/91029\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/media\/91028"}],"wp:attachment":[{"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/media?parent=91029"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/categories?post=91029"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mena.qnet.net\/fr\/wp-json\/wp\/v2\/tags?post=91029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}